Book travel for yourself

  1. How to Book a Flight

                         Audience: Travelers Booking business travel takes just a few minutes — flights, trains, hotels, and ground transportation all in on...

    Thu, 29 Oct, 2026 at 2:47 PM

  2. How to Book a Hotel

    Audience: User Purpose In this article, let's walk through the hotel booking process. Before booking, please ensure your profile is up to date...

    Wed, 29 Oct, 2025 at 10:13 AM

  3. How to Book a Train

    Audience: All Users Purpose In this article, let's cover how to book a train.  First, ensure your travel profile is up to date - How to r...

    Wed, 29 Oct, 2025 at 10:14 AM

  4. How to Book a Car Rental

    Audience: All Users Purpose In this article, let's cover how to book a car rental.  First, ensure your travel profile is up to date - How...

    Tue, 27 Oct, 2026 at 3:51 PM

  5. How to book Ground Transport

    Purpose In this article, let's cover how to book Ground Transport. Ground transport will allow you to secure reservations with car service provide...

    Wed, 29 Oct, 2025 at 10:17 AM

  6. How to use Airline Credits

    Audience: User Purpose In this article, we will explore how to use airline credits following a cancellation.  Using Airline Credits When ...

    Wed, 29 Oct, 2025 at 10:24 AM

  7. Where to find ticket/fare conditions online

    Audience: All Users Purpose In your trip itinerary in the Neo booking tool, you will be able to find the ticket conditions. Overview Chec...

    Wed, 29 Oct, 2025 at 10:09 AM

  8. How to Change Fare/Class (Airfare)

    Audience: All Users Purpose This article will cover how to change fare/class while building an airfare itinerary. Ability to book an alternati...

    Wed, 29 Oct, 2025 at 10:20 AM

  9. How to Modify or Cancel a Trip

    Audience: All Users Purpose In this article, we will cover how to modify or cancel a trip. There are two routes for changing or modifying a tri...

    Thu, 29 Oct, 2026 at 2:08 PM

  10. How to place a hold on a trip

    Audience: All Users Purpose In this article, we will cover how to place a trip on hold. This feature is specific to airfare, and will hold the tr...

    Wed, 29 Oct, 2025 at 10:15 AM

  11. How to Share a Trip

    Audience: Users Purpose In this article, we will briefly cover how to share a trip. 

    Tue, 27 Oct, 2026 at 2:36 PM

  12. Locate a Draft or Booked Trip (User)

    Audience: User Purpose There are two options for viewing trips. Within the platform, you will be able to view your booked trips (these exclude tr...

    Wed, 29 Oct, 2025 at 10:20 AM

  13. Download and setup the Amex GBT Mobile App (for Travel only)

    Audience: All Users Traveler’s schedules are constantly in flux, you need to empower them with a flexible tool that alerts them of travel ...

    Wed, 4 Mar, 2026 at 3:59 PM