Arrange and approve travel bookings

  1. How to Book Travel (Arrange) for Others

    Audience: Admins and Arrangers Purpose Platform Admins and Arrangers can quickly search and book travel for employees and guest travelers, view ...

    Wed, 29 Oct, 2025 at 10:17 AM

  2. How to Approve Travel (as a Supervisor)

    Audience: Supervisor Purpose If an approval is set up for your company then there are two ways to approve the trip.  Option 1 - By the email that...

    Wed, 29 Oct, 2025 at 10:23 AM

  3. View All Company Trips (Admin or Arranger)

    Audience: Admin and Arranger Purpose Travel Admins and Arrangers can view all trips booked for travelers(Users)    By default, all Administrator...

    Wed, 29 Oct, 2025 at 10:21 AM

  4. Where to find Airline Credits for all users - Admin/Arranger (US only)

    Audience: Admin / Arranger Purpose In this article, we will cover how to access credits for all users across the business.  The used air tick...

    Wed, 29 Oct, 2025 at 10:23 AM

  5. Create and Book Travel for a Guest (arranged traveler)

    Audience: Admins, Arrangers, User with Travel Host role  Purpose The platform includes the ability to create travelers who are not full time emplo...

    Wed, 29 Oct, 2025 at 10:18 AM

  6. Can Group or multiple passengers be added to a single trip record?

    Audience: All  Users Can Group or multiple passengers be added to a single trip record? Answer: American Express Global Business Travel does not ...

    Tue, 21 Jul, 2026 at 1:21 PM

  7. NDC Fares

    Audience: Users Purpose It is now possible to book New Distribution Channel (NDC) fares in Neo.  What is NDC? NDC, or New Distribution ...

    Tue, 21 Jul, 2026 at 1:19 PM

  8. How to manage travel extras ( baggage / seating upgrades )

    Audience: All Users Purpose In this article, let's cover how to manage travel extras like seating upgrades and additional baggage.  How t...

    Wed, 29 Oct, 2025 at 10:10 AM